ordering, payment & deivery

ordering Ordering is easy, login, fill your wheelbarrow and go through to checkout. We will then be notified of your order and will contact you to confirm receipt and advise on availability, price and delivery rates for your order. All items are offered subject to availability at the time of ordering. Substitutions will be made, only with your consent, if certain plants are unavailable. All prices are inclusive of VAT at the current rate where applicable. payment Payment is due on despatch of goods. Payment will be taken from your debit/credit card by telephone shortly before the plants are sent to you. You may post a cheque if you prefer. Cheques must be received within seven days of your order being dispatched. If there are any problems with the order, we will contact you by email or telephone. delivery Delivery times should be no more than ten days, unless your plants need to be ordered in. If this is the case we will notify you. In order to give you the best delivery rates possible the delivery charge on orders will be assessed on an order by order basis. There may be an additional charge for large plants which require special handling. This will also be assessed on a by-order basis. A weekly delivery is provided free to customers in Edinburgh postcodes EH1-EH20 plus EH24, EH25 and EH26 for orders over £20.00 in value. Large Goods – Appropriate equipment and operators must be available on receipt of delivery for off-loading all heavy/bulky material. We will advise delivery rates at time of ordering. Please read this page in conjunction with our terms & conditions.